I’m a Senior Global Business Leader and Certified Outsourcing Professional (COP) with a diverse multi-industry background that encompasses the Retail, Public Sector, Oil & Gas, Financial Services, Healthcare, Insurance, Private Equity, Media/Entertainment and Telecom corporations. I’m a deeply collaborative, globally minded executive with an extremely high level of customer focus, cultural sensitivity and a passion for process improvement and developing partnerships. Exemplary leadership skills, with a history of recruiting, developing, motivating, and coaching a best-in-class global sales team.

I have led multiple sales and operations business units for global companies such as: 

 I have provided global companies with end-to-end solutions to their business needs, incorporating the combination of best-of-breed technology with in-depth business knowledge & market insight.  I’m focused on providing thought leadership & advisory services to companies that have current business challenges in achieving their planned strategic initiatives and I assist them in focusing on their people, process and technology pain points. 

Currently companies are facing numerous business challenges; uncertainty in the global economy, globalization, innovation, automation, technology, complexity of pace of change and supply chains and strategic thinking/problem solving.  They are looking at implementing a Global Business Services (GBS) strategies that provides integration of governance, technology and business practices to all of the business unit activities across their enterprise.

These advisory services give my clients a competitive edge by ensuring that they implement the right technology for their unique business environment – within accelerated periods and at lower cost.  How?  I’ve assisted numerous global client’s in achieving their required business results in key areas such as:

• Global Business Services (BPO, ITO, Managed Services)
• Identification & Evaluation of Global Acquisitions 
• Alliance & Partner Development
• P&L Management/Global Operations
• Consultative/Transformational Solution Sales
• Key Financial Metrics & Reporting
• Data Analytics
• Developing & Implementing Account Strategies
• Organizational Change Management
• Cloud Strategy Development
• Digital Transformation
• Client Relationship Management
• Application/Alliance Management
• XaaS Solutions Development
• Portfolio Management
• BlockChain Technology
• Governance

Over my 25 years of global experience, I have developed methods based on these experiences to get the project done right – the first time.  My unique experiences assist in facilitating project start-up and design, while my understanding of proprietary program management tools and distributed delivery assists to implement solutions quickly, resulting in lower cost, less rework and higher customer satisfaction.  Aligning with such a wide array of partners gives me the objectivity needed to help my clients select the unbiased solution and governance model that works best for them. 

My expertise in sales, account management, technology, professional services, global strategy/operations, business development, services globalization and financial/P&L oversight are at your disposal, as is my proven track record. 

Please review my Resume, PI Behavioral Assessment and Client List to see how I can assist your organization with today's demanding business issues.  If you have any questions or comments, please contact me at (816) 213-1171 or email, chasmullins@earthlink.net, at your earliest convenience to discuss how my background can assist you in growing your sales, revenues, improved process optimization, increasing your market share and customer satisfaction in the coming fiscal year.